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Beginnings with Commerzbank
Starting in the late 1980's through the late 2010's, Commerzbank's strategic focus was to compete with larger German banks and their level of international support servicing global customers.
PSI helped Commerzbank achieve this goal by delivering 14 major releases over the next 10 years.
Implementations:
- Enabled local services in software changes
- Trained all user departments
- Assisted in workflow modifications
- Software installation
- Created country specific processing logic to all locations: New York, Singapore, Hong Kong, Shanghai, Mumbai, London, Dublin, Madrid, Brussels, Paris, Amsterdam, Prague, Budapest, Moscow, Johannesburg, Milan
- Created interfacing to all head office systems
- Provided hotline support and help desk assistance to every location
- Converted legacy IBM systems
We achieved Commerzbank's goal to have one consistent system utilized across 16 different countries, which operate out of three regional data centers, each with their own country specific processing.
New Beginnings with Commerzbank
As of 2021, we are pleased to announce that we will be to be working with Commerzbank yet again!
Commerzbank AG will be utilizing our Synergy system to support front and back office operations across Europe & Asia.
Our banking and technical expertise as well as our strong beginnings with Commerzbank have enabled us to have a true understanding of business needs, resulting in complete and proven software solutions.
Our current customers include Commerzbank, Rabobank, and the New York City Department of Finance.
PSI has detailed banking business knowledge from all the areas of corporate banking, treasury, risk management, accounting, payments, trade financing, management operations and regulatory reporting.
Our technicians have a broad spectrum and in-depth knowledge of total project planning and software development/implementation life cycle.
Over our 25+ years in business, we have done hundreds of roll-outs, implementations and upgrades, employing both "big bang" and phased approaches.
System Integrations
PSI's software can seamlessly integrate with existing applications and additionally allow for more interface among existing software
Examples of software we have converted are:
- Eximbills
- Loan IQ
- CIBAR
- GTS
- GPS
- DW
- Oracle GL
Maintenance & Support
- 24 hours/7 days a week operation support
- Hotline support for branch representatives and head office personnel
- Fast and efficient change control for immediate operational issues
- Integrating lower priority software changes into the next development release/patch
Technology Platforms
Our technology is flexible and easy to access
- Developed using .NET
- Scalable using n-tier architecture
- Web farm and web garden enabled
- Reuse of processing via exposed services & APIs
- Supports Oracle™ and Microsoft SQL™
- Open Architecture
- XML compliant
- Client Operation: requires only a web browser
We are constantly evaluating our workflow for better and more efficient methods
Quality Assurance
We deliver quality software because we incorporate quality within our procedures.
All software developed has extensive test cases.
Our software passes through two complete iterations of test cases, performed by two different banking experts.
COVID-19 & Business Continuity
Staying Safe without a Loss of Efficiency
With COVID-19 still affecting the world, Pinnacle Solutions has put employee safety as our top priority.
Since the end of February 2020, we have implemented our business continuity plan, which has allowed us to safely continue our work without compromising our efficiency and high level of service.
We are ensuring the highest level of safety for our employees for the foreseeable future.
All clients will continue to receive the highest level of security, connectivity, support and all other aspects of our business that we are known for.
Our cloud based systems ensure that information quality and accuracy is not compromised in any scenario and our employees will ensure your business is still our focus.
If additional assistance is required, please contact us at our listed email addresses or use the forms provided by our website.
We would like to thank all hard working medical staff and all other essential workers who are helping in this time of need.
PSI is committed to developing new and cutting edge products and enhancements for our current suite.
We have confidently invested in market research as well as internal and external training to position ourselves for development of new and upcoming trends in the market.
We believe that when we start today, we can make better tomorrows.
Commerzbank AG will be using our Synergy Trade Finance platform, an intuitive and robust back-office system, that will support branch operations in Europe & Asia!